Welcome to CluckWood!
By accessing or purchasing from our website (www.cluckwood.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order.

1. General Information

The website www.cluckwood.com is operated by CluckWood.
By using this site, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian.

We reserve the right to modify, update, or change any part of these Terms & Conditions at any time without prior notice. All changes will be effective immediately upon posting on this page.

2. Products & Descriptions

We strive to display our furniture products as accurately as possible. However, actual colors, wood textures, or finishes may slightly vary due to natural wood variations or screen settings.

All sizes and dimensions listed are approximate and may vary slightly due to the handmade nature of our products.

3. Orders & Payments

• All orders placed through our website are subject to availability and confirmation.

• Prices are listed in your local currency and include applicable taxes (unless stated otherwise).

• Payments must be completed through our secure checkout process using approved payment methods such as credit/debit cards, PayPal, or local gateways.

• Once payment is received, you’ll receive an order confirmation via email.

We reserve the right to cancel or refuse any order if we suspect fraud or misuse of our website.

4. Shipping & Delivery

• We deliver furniture across major regions using trusted logistics partners.

• Delivery timelines are mentioned during checkout but may vary due to custom orders or unforeseen circumstances.

• The customer is responsible for providing accurate shipping details. CluckWood is not liable for delays or losses due to incorrect addresses.

More details are available in our Shipping Policy.

5. Returns & Refunds

Please refer to our Returns Policy page for detailed information regarding returns, exchanges, and refunds.

Custom or made-to-order furniture pieces are non-returnable, except in cases of manufacturing defects or transit damage.

6. Warranty

Our furniture is made with high-quality materials and expert craftsmanship. Most products come with a 1-year limited warranty covering manufacturing defects only.
This warranty does not cover damage caused by misuse, accidents, alterations, or normal wear and tear.

7. Intellectual Property

All content on this website — including text, images, product designs, graphics, and logos — is the intellectual property of CluckWood.
You may not copy, reproduce, distribute, or use any part of this website’s content without our written permission.

8. Limitation of Liability

CluckWood shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product in question.

9. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

10. Governing Law

These Terms & Conditions are governed by and interpreted according to the laws of Pakistan (or your country of operation).
Any disputes shall be resolved under the jurisdiction of the local courts in your region.

11. Contact Information

If you have any questions or concerns about our Terms & Conditions, please reach out to:

📧 Email: info@cluckwood.com