At CluckWood, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect different types of information to provide and improve your shopping experience:

a. Personal Information:
When you make a purchase or register on our website, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment details (processed securely through trusted payment gateways)

b. Non-Personal Information:
We also collect technical data such as:

• Browser type and version

• IP address

• Device information

• Cookies and analytics data

This helps us improve website performance and enhance your user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders

• To communicate order updates, confirmations, or customer support responses

• To improve our website, products, and customer service

• To send promotional offers, only if you’ve subscribed to our newsletter

• To ensure fraud prevention and secure transactions

We never sell or share your personal data with third parties for profit.

3. Data Protection & Security

We take your privacy seriously. Your information is protected using industry-standard SSL encryption and stored on secure servers.
All payments are handled through trusted third-party payment providers (such as Shopify Payments, Stripe, or PayPal), and we do not store any credit card details on our servers.

4. Cookies Policy

Our website uses cookies to personalize your experience, remember your preferences, and analyze site traffic.
You can disable cookies in your browser settings, but doing so may affect some website functions.

5. Third-Party Services

We may use third-party tools for analytics, marketing, and shipping (e.g., Google Analytics, Shopify, Parcel Panel). These services may collect data as described in their respective privacy policies.
We recommend reviewing their policies to understand how they handle your information.

6. Your Rights

You have the right to:

• Access and review the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at info@cluckwood.com.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

8. Contact Us

If you have any questions about our Privacy Policy or data handling, please contact:

📧 Email: info@cluckwood.com